Experience Vouchers FAQs

Do you want to buy a gift card for experiences? It’s super simple! All you need to do is:

1. Decide what kind of experience you want to gift. A hotel stay, flight or activity?
2. Click ‘Buy a gift voucher’
3. Make it your own by adding your own image and message
4. Choose a delivery method: priority shipping worldwide, instant eGift or print-at-home PDF gift voucher
5. Add a gift card value and select a currency (we offer 15 different currencies so you can send our multi-experience gift vouchers across the globe)
6. Enter your recipient’s contact details
7. Pay for your experience gift card
8. Await the confirmation in your inbox
9. Get ready to see the delight on your recipient’s face as they receive this incredible gift!

You can buy our experience vouchers from as low as £25 all the way up to £10,000, meaning you can give the gift of incredible new memories whatever your budget.

If you want to buy an experience gift voucher, you can use the following payment methods:

– VISA
– Mastercard
– American Express
– Diners Club International
– Apple Pay
– Google Pay
– PayPal
– JCB
– Discover

Gifting an experience to someone special has never been so simple thanks to our experience vouchers! Whether you want to treat someone to:

– a relaxing hotel stay
– a flight to a far-flung location
– an exhilarating activity

You can do so in just a few clicks via our Give page. What’s more, is that all of our incredible gift vouchers can be personalised and have various delivery methods so that you can easily achieve your gift giving goals.

No, you cannot buy an experience gift voucher with Klarna. But we do have several other payment options available such as:

– VISA
– Mastercard
– American Express
– Diners Club International
– Apple Pay
– Google Pay
– PayPal
– JCB
– Discover

We do not currently offer one experience gift voucher that can be used for hotels, flights and activities and you must buy a gift voucher for each concept separately via our Give page.

No, you cannot buy an experience gift voucher with ClearPay. But we do have several other payment options available such as:

– VISA
– Mastercard
– American Express
– Diners Club International
– Apple Pay
– Google Pay
– PayPal
– JCB
– Discover

If you’ve bought one of our experience gift vouchers but haven’t received your confirmation email, first check your spam then don’t hesitate to contact our exceptional customer service team. They’re on hand to help you 24/7 and will soon get to the root of the problem.

Yes, you can easily add multiple experience vouchers to your order of the same value. If you want to buy multiple gift vouchers with different values, please add each one to your basket and click ‘Continue Shopping’ to add another gift card with a different value. If you’re a corporate client, you can also place a large order via our booking form.

Thanks for your interest in our experience gift vouchers! We do not offer any discount codes at the minute but make sure to subscribe to our newsletter to be the first to hear about any promotions.

Yes! We’re proud of the fact that our experience vouchers are international. This means that you can buy an experience voucher in multiple currencies including:

– GBP
– Euros
– Dirham
– Australian Dollars
– US Dollars
– Canadian Dollars
– Singapore Dollars
– New Zealand Dollars
– Chinese Yuan
– Swiss Francs
– Danish Krona
– Swedish Krona
– Norwegian Kroner
– South African Rand

Shipping costs depend on the delivery currency and the number of physical gifts in your order. You can find the full overview in the table below. The shipping cost is calculated per order, based on the total number of physical gifts you purchase. Digital and PDF gifts are delivered instantly by email and do not require shipping.

All physical experience gift cards are delivered with our super-fast worldwide priority service. Experience gift cards ordered before 2.00 pm on business days and 12.00pm on Saturdays will be shipped the same day.

Please see the table below for the delivery times per country.

Experiencegift is available for use worldwide. You can buy and redeem a Experiencegift from all over the world via our website. You can also buy and send a gift voucher for experiences in multiple other currencies.

You can jazz up your experience voucher with one of our fun stock images or upload your own photo to add an extra sentimental touch. You can find stock images to suit every occasion, from romantic pics to special thank you images on our Give page.

Yes, our experience gifts make excellent birthday gifts! Why? Because they’re super flexible and unlock hundreds of flights, birthday experiences and hotels perfect for a birthday surprise.

You could choose to give experience gifts to celebrate landmark birthdays like:

• 21st birthdays
• 30th birthdays
• 40th birthdays
• 60th birthdays
• 70th birthdays

Choose one of our birthday-themed gift card images or upload your own personal photo.

If you’ve been given a Hotelgift, Flightgift, Traingift or Activitygift, head to the Redeem pages on their websites. Their you can browse thousands of incredible hotels, flights and activities, add the experience to your basket and book your gift experience by entering your unique voucher code.

If you want to redeem multiple vouchers at once please contact our Experiencegift customer service team. Please note that you cannot combine Activitygift, Hotelgift, Traingift and Flightgift vouchers.

Gift cards purchased after 1 June 2026 have no expiry date, giving them the freedom to choose the perfect time to travel.

You can redeem your experience vouchers on any of the hotels, flights, trains or activities displayed on our websites’ Redeem pages.

Just enter your gift card value during checkout when booking your next experience. If you need any help at all, contact our customer service who are available 24/7.

It’s not currently possible to add additional funds to our vouchers but you can pay the additional amount of a hotel, flight, train or activity with another payment method.

Don’t worry, if the experience you want to book is less expensive than the value of the gift card it will remain on the gift voucher ready to be used again.

No, you don’t need to activate any of our vouchers before using them. Simply enter the unique value code during checkout and your experience will be booked!

Once you’ve redeemed your gift voucher, you should receive an email confirmation within 5 minutes. If you haven’t received it, check your spam before contacting our customer service who will help you retrieve your booking.

All of our voucher codes have a 24-hour hold period after purchase before they can be used. If it remains deactivated for longer than 24 hours, please contact our customer service.

Sorry to hear you’ve lost your experience gift voucher. Please contact our customer service team immediately with your full name, address and provide the original purchase receipt. Our team will try their best to help you retrieve your voucher!

A corporate experience gift voucher is a gift card that can be redeemed for different experiences. Whether you want to treat your employees, a partner or boss to a hotel, flight or activity, we offer corporate gifting solutions to meet your needs.

Experience gift vouchers are quick to personalise, and give your recipient the freedom to choose the experience, date and destination that best suits them. When you give a gift voucher from Experiencegift, you give your employees, clients, or partners a flexible way to enjoy some time away.

It is possible to pay for your corporate gifts by invoice. Just contact our business team to request an invoice. Please note that the experience gift cards will be available for use upon the completion of your payment.

Yes, it’s very easy to customise your corporate gift card. You can add a photo, such as your company logo, message, and gift denomination. Our design team is also on hand to help you create a unique design upon request.

With multiple delivery options, it’s possible to give your corporate experience gift whether you’re near or far. Choose to post a physical experience gift card, sent instantly over email as an eGift or choose the Printable PDF to give it in person.

Generally, we create corporate gift vouchers from the value of £2,000 and the equivalent in other currencies.

Although the recipient’s name is a required field when creating a corporate gift voucher for experiences, you can enter ‘………’ or use an alternative name like ‘For the winner’, if the voucher is for a raffle prize or company competition.

All physical corporate gift cards are delivered with our super-fast worldwide priority service. Gift cards ordered before 2.00 pm on business days and 12.00 pm on Saturdays will be shipped the same day.

The experience gift recipient can contact our customer service team who are available 24/7 to assist them with their booking.

No, recipients are not obliged to use the full amount in one booking. The remaining balance will remain on their card until the next time they want to book.

If recipients opt for an order value that’s less than their gift card value, the remaining balance will stay on the voucher. This gives recipients ample time to spend the whole gift card value on a gift experience they love.

Don’t worry, the lucky recipient will know how to redeem their experience gift card as it’s written on the gift card itself. If they’re receiving an eGift, the redemption instructions are included in the email.

You can contact the Experiencegift customer service team via the following methods:

– Our contact form
– Our live chat – just look for the message icon at the bottom right of the page, if you can’t see it it means that all our advisors are busy, please use the contact form in the meantime and they’ll get back to you as soon as they can.

Yes, you can access our live chat by clicking the message symbol on the bottom right of the Contact Us page. Occasionally, all of our advisors will be busy but not to worry, you can send us a message through our online portal and we’ll get back to you as soon as possible (normally within a couple of hours).

Our incredible customer service team are available 24/7, so that you can get the support you need whenever you need it.

We don’t currently have a contact number but please don’t hesitate to contact us via our live chat or contact form and we’ll go above and beyond to help you.

You can find our beautiful Experiencegift office in the centre of Amsterdam. Our exact address is Herengracht 493, 1017 BT Amsterdam, Netherlands. We also have offices in New York, London and Athens.

Yes, you can find verified reviews for Hotelgift, Flightgift and Activitygift on Trustpilot.

You can browse the full range of activities you can redeem your experience voucher on via the Redeem page on Activitygift.

You can browse the full range of airlines via the Explore page on Flightgift or by searching for flights via the Redeem page.

Browse the complete list of hotels available with our experience vouchers via the Redeem page on Hotelgift.

Yes, our experience vouchers can be emailed directly to the recipient in the form of an eGift, avoiding the use of harmful materials and making for the best last-minute and eco-friendly gift. Additionally, we’ve partnered with Made Blue and donated 1,000 litres of clean drinking water for every Hotelgift sold and the Eden: People+Planet who plant a tree for every Flightgift and Activitygift bought and redeemed.

Yes, our experience gift vouchers have been intentionally designed to be reusable. Check out the video on each concept’s How It Works page to see how your experience voucher can be easily propped up into a photo frame so that you have a timeless souvenir of gift experience.